Tegas
Logistics dispatch operations
Kuala Lumpur, Malaysia · AI Integration

We help your dispatchers think.
We do not think for them.

Tegas works alongside Malaysian logistics teams to introduce AI assists at the dispatch desk — carefully, measurably, and always with human judgement at the centre.

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+60 3 6203 8174
[email protected]
Menara Worldwide, KL
Our Services

Three ways to work with Tegas

Each service is scoped for a different stage of readiness. You choose the pace; we follow your lead.

Dispatch Listening Visit
SVC-001

Dispatch Listening Visit

A two-day visit to your dispatch room and one depot. We observe, listen, and close with a written brief naming a few small AI assists that might genuinely help — address normalisation, route-deviation summarisation, or proof-of-delivery triage. No tooling purchased at this stage.

  • Two-day on-site observation
  • Written brief with practical suggestions
  • No commitment to purchase tooling
RM 1,080 Enquire
Dispatcher Co-Pilot Pilot
SVC-002

Dispatcher Co-Pilot Pilot

A measured six-week pilot of an AI assist for one dispatch desk. The system flags addresses likely to fail, groups deviations into patterns, and drafts neutral customer updates for human approval. Integration is read-only with your TMS; humans confirm every external message.

  • Six-week structured pilot
  • Weekly clinics and bilingual training
  • Read-only TMS integration
RM 4,940 Enquire
Operations Stewardship Retainer
SVC-003

Operations Stewardship Retainer

A monthly advisory arrangement for fleet operations leaders whose teams already use AI in dispatch. We review what the system suggested, where it helped, and where it pulled attention away from human judgement. Closing memos are written for an operations head, not an IT team.

  • Monthly advisory review
  • Quarterly depot visit included
  • JPJ and KKR-aligned reporting
RM 1,360 /month Enquire
Why Tegas

What sets our approach apart

Dispatcher-led, not tech-led

Every recommendation starts with what your dispatchers actually do, not with what a product brochure says AI can do. We observe first, suggest second.

Malaysia-specific context

We work within the realities of Malaysian logistics — JPJ compliance, urban congestion patterns around KL, and the mix of Bahasa Malaysia and English across your teams.

Human approval at every step

AI assists in our pilots never send messages or alter routes without a dispatcher confirming. Your team stays in command of every customer-facing action.

Plain-language reporting

Our memos are written for operations heads, not data scientists. You receive findings you can act on, not dashboards you need to interpret.

Measured, staged engagement

You can begin with a single listening visit before committing to a pilot. Each stage is self-contained and designed to be useful on its own terms.

Operational continuity protected

We design AI pilots that do not disrupt daily throughput. Pilots run alongside existing systems, not in place of them, until your team is ready to decide.

Next stop

Is your dispatch room a good candidate for AI support?

Most operations we speak with already have the pieces in place. Sometimes a short conversation is enough to know whether a Listening Visit makes sense. There is no obligation.

Arrange a Conversation
+60 3 6203 8174
Frequently Asked

Questions about working with Tegas

What kind of logistics operations does Tegas work with?
We work with Malaysian-based fleet operations — typically mid-size companies running between 20 and 200 vehicles who manage their own dispatch desks. We do not work with ride-hailing or food delivery platforms; our focus is on B2B freight, last-mile courier operations, and distribution networks where dispatchers make daily route decisions.
Do we need to purchase any software before starting?
No. The Listening Visit is entirely advisory — we observe and write a brief. The Co-Pilot Pilot does involve lightweight AI tooling, but we source and configure that as part of the engagement. You are not asked to procure or sign licences independently.
How much will AI change how my dispatchers work day-to-day?
Our intent is that your dispatchers feel supported, not replaced or crowded. In the Co-Pilot Pilot, the AI operates as a background assistant — flagging, grouping, and drafting. Your dispatcher reads the suggestion, decides what to do with it, and confirms any action. Most of our pilot participants describe the experience as similar to having a second pair of eyes on the screen.
What does the six-week Co-Pilot Pilot timeline look like?
Week 1–2 are setup and integration (read-only TMS access, dispatcher briefing). Weeks 3–6 are live pilot, with a weekly clinic on Thursdays where we review what the system flagged, what dispatchers accepted or dismissed, and any pattern that emerged. At the close of week 6, you receive a short written summary and a recommendation on whether to extend, pause, or move to a retainer.
Is the retainer only for companies that have completed a pilot with Tegas?
No. The Stewardship Retainer is open to operations teams that have introduced AI tools through any channel — whether from a TMS vendor, an independent system integrator, or an in-house project. If your team is already working with AI in dispatch and you want a neutral advisory perspective on how well it is serving human judgement, the retainer is designed for that.
How does Tegas handle our operational data and waybill records?
We operate under a written data handling agreement before any engagement begins. During the Co-Pilot Pilot, access is read-only and scoped to the dispatch desk in scope. We do not retain waybill records or route data after the engagement closes. Our practices are aligned with Malaysia's Personal Data Protection Act 2010 (PDPA) and we are happy to review our agreement with your legal team before signing.
Our Location

Find our office in Kuala Lumpur

Unit 19-3, Menara Worldwide, Jalan Bukit Bintang, 55100 Kuala Lumpur

Contact

Start a conversation with Tegas

Contact Details

Address

Unit 19-3, Menara Worldwide
Jalan Bukit Bintang
55100 Kuala Lumpur

Office Hours

Mon – Fri: 9:00 AM – 6:00 PM

Sat: 9:00 AM – 1:00 PM

Closed on Malaysian public holidays

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